SHERMAN DIGITAL PRIVACY POLICY

We may collect the following types of information:

‍Information you provide directly, such as when you fill out a contact form, request a quote, book a strategy call, or sign up for our services:
- Name
- Email address
- Phone number
- Business name
- Details about your business and enquiry

‍Information collected automatically through your use of our website:
- IP addressBrowser type and device information
- Pages visited and time spent on our website
- Referral source (how you found us)
- Cookies and similar tracking technologies
‍

Our website uses cookies and tracking pixels, including but not limited to Google Ads, Google Analytics, and Meta (Facebook/Instagram) Pixel, to:
- Understand how visitors use our website
- Measure the performance of our advertising campaigns
- Show relevant ads to you on other platforms (remarketing)
- Improve our website and services
You can disable cookies through your browser settings. Disabling cookies may affect the functionality of our website.

We use the information we collect to:
- Respond to enquiries and provide quotes
- Deliver and manage the services you engage us for
- Communicate with you about your account, campaigns, or projects
- Send marketing communications, where you have not opted out
- Run and measure advertising campaigns
- Improve our website, services, and marketing
- Comply with legal obligations

Your information is stored in our customer relationship management (CRM) system and may be shared with trusted third-party service providers who help us operate our business, including:
- CRM and automation platforms
- Advertising platforms (Google, Meta)
- Hosting and website infrastructure providers
- Payment and invoicing providers

We do not sell your personal information to third parties.Some of these third-party providers may store or process data on servers located outside New Zealand. Where this occurs, we take reasonable steps to ensure your information is protected consistently with the Privacy Act 2020.

We retain personal information for as long as necessary to provide our services, maintain business records, and comply with legal, accounting, or reporting obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Under the Privacy Act 2020, you have the right to:
- Request access to the personal information we hold about you
- Request correction of any inaccurate information
- Withdraw consent to marketing communications at any time
Ask us questions about how your information is handledTo exercise any of these rights, contact us using the details below.

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

Our website and services are not directed at children, and we do not knowingly collect personal information from children.

We may update this Privacy Policy from time to time. Changes will be posted on this page. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

If you believe we have breached the Privacy Act 2020 or mishandled your personal information, you can contact us directly using the details below. If you are not satisfied with our response, you may lodge a complaint with the Office of the Privacy Commissioner (privacy.org.nz).

For any questions about this Privacy Policy or your personal information, please contact:
Sherman Digital Ltd, New Zealand